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Customer Service

Do you need help with your design or do you a question an order? You can also try our

  1. Email us
  2. Start a live chat
  3. Call us at 800-435-2755
  4. Read FAQ

I need help with my design

Not a Designer?  Don’t go pulling out your hair over the design details, We can help you!  Every order is fully reviewed by our graphic artist.   Just try your best. Our Designers will help you create the product you desire.   Are you nervous about making any mistakes?  Our Team will review all the details to make sure your design is aligned correctly, the colors are spot on and that everything is formatted correctly before proceeding with production.  We may also contact you to verify your order details and create a revise proofs for you. Rest assured, you’re in good hands!

I am stuck

Do you have an idea but don’t know how to move forward with it?  Or is the design studio not working well. Both our customer service representatives and our designers are excited to help you put your idea in motion throughout all the stages of your order.  Our designers are proficient with the development of your artwork whether or not you have put a pen to paper or you have finalized artwork that need adjustments, our design team are available to make your original thoughts a reality.

Share Ideas

Conceptualize your design by using our design tool.  You can be at work, on the go or at home on your computer to make concept designs for your team, school, organization and more.  We have many designs to choose from in our tool or you can upload your own creations and see what it will look like on the final product.  Share with your friends and see what they have to say about your concepts.

*Start Designing

The Approval Stage

nds to read over before we commence production.  In case we see a mistake with the order that has been submitted, we will get a hold of you and review the order together before production. 

 How is my price calculated

  •  First select your product inside the design studio
  • The options added to your design such as (names, images, text and number of colors) impact the price.
  • Quantity in your order also deterimine the price.
  • Price are in US dollars

 You can reduce the cost per item by increasing the quantity of your order. You could also add fewer options.

What is your minimum order?

Many of our product have no minimum order. Yes you can order one item. Single items are often created using our digital printing methods. Some items such hats and jackets requiring embroidery or screen printing may have a minimum.

Roster Information - Logos, Names and Numbers

  • Design a garment with all the options want.
  • You can add player names and/or numbers by selecting the “Add Name Number Tab” on the designer.
  • Select the button called "Enter Name /Numbers” to add your teams information.

Select “Get Price” to view the subtotal

With Locations in Canada and the US, we are here to serve you.

US Distribution Center

13820 NE Airport Way
Suite #K105278
Portland, OR 97230
348 Fraser Street
North Bay, Ontario
P1B 3W7

We’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the contact form, livechat  or our  phone numbers  to contact us.
Sales : 800-435-2755
Customer Service: 705-495-1990

Customer Service Hours
Mon-Fri: 8:00am - 6:00pm

Production Time 7-10 business days (contact us for rush options)
* Estimated Shipping Times  (Standard 4-7 days , Priority Mail 2-4 days) (
Free Shipping applies to continential US and Canada. Additional shipping cost maybe applied to international destinations.
*Shipping times may vary based on location.
“Hi guys, I picked up our jerseys today and they look great. What you guys sent is exactly what I was looking for all along. I'm really pleased with the outcome. Is there any way you can save the design for future orders? I've already been asked by some people when/if I'd be placing a new order. Thanks.
Eric Gissendanner, Vermont Sled Hockey”

Please try the New Design Lab. You can also contact  us to reorder.





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